Terms of Service

Welcome to PETOVIA. By accessing our website and purchasing products from our store, you agree to the following Terms of Service. Please read these terms carefully before using our website.

General Terms

By using PETOVIA, you confirm that you are at least the legal age required in your location or have permission from a parent or guardian to use this website.

We reserve the right to refuse service, cancel orders, or limit quantities at our discretion if necessary.

Products & Pricing

We make every effort to display accurate product descriptions, images, and prices. However, colours, details, and availability may vary slightly.

Prices and promotions may change at any time without prior notice.

Orders & Payments

When you place an order with PETOVIA, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order if issues arise with payment, product availability, or order details.

All payments must be completed before orders are processed.

Shipping & Delivery

Delivery times may vary depending on your location, shipping carrier, and other factors outside our control. Please refer to our Shipping & Delivery policy for more details.

Returns & Refunds

Returns and refunds are handled according to our Returns & Refunds policy. Please review that policy before requesting a return.

Website Use

You agree not to misuse our website, attempt unauthorized access, or engage in activities that may harm PETOVIA or its customers.

Intellectual Property

All content on this website, including logos, images, text, designs, and branding, belongs to PETOVIA and may not be copied or used without permission.

Limitation of Liability

PETOVIA is not responsible for delays, losses, or damages caused by circumstances outside our reasonable control, including shipping delays or third-party services.

Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page with the updated date.

Contact Us

If you have any questions regarding these Terms of Service, please contact our support team.

Thank you for shopping with PETOVIA.